Info: 450-432-3200 option 2

E-mail: [email protected]

DESCRIPTION

The Centre d’Action Bénévole Saint-Jérôme received a recognition certificate from the Ministère de la Santé et des Services sociaux, certifying that transportation services are provided by volunteers in accordance with the laws applicable to taxi services.

This service provides a reassuring presence, as well as physical or psychological support. It answers a growing need for seniors, especially those experiencing autonomy loss. The notion of support emphasizes the importance of this specific service.

Most requests are for medical appointments. They are carried out locally, in Montreal hospitals and elsewhere as the case may be. In addition, other organizations use our centre for users who are often very vulnerable and require the presence of a volunteer (Public Guardianship). We also assist accompaniers with their banking, pharmacy needs, groceries and other senior activities.

Also, the centre provides services allowing a senior to visit his/her spouse during hospital stays or in a shelter.

Rates as of April 1, 2022: For local trips (30 km or less), the rate is $15. For long distance travel (more than 30 km), the rate is $0.50 per km. Receipts are available on request.

ELIGIBILITY

• Anyone aged 60+ in need of a volunteer for medical appointments, groceries and errands.
• Anyone under the age of 60 who is temporarily or permanently losing autonomy (or is recovering), or has a chronic illness and needs to be accompanied by a volunteer for medical appointments.
• The person must live in the RCM Rivière-du-Nord or Mirabel’s Sector North (Saint- Augustin, Saint-Janvier, Saint-Canut, Saint-Scholastique, Mirabel-en-haut, Saint-Antoine).
• A home assessment may be required and completed by a centre worker.

PROCEDURE

• All requests must be sent to the office of the Centre d’action bénévole St-Jérôme
• The request will be handled by a designated centre employee.
• Reservations must be forwarded to the person responsible for the service at least one week in advance whenever possible. We cannot accept a request on the morning of the transport.
• Afterwards, a volunteer is designated to carry out the transportation.
• The exact time we will pick up the user is confirmed by the volunteer driver two days before the appointment, before 19:30.
• A financial contribution is paid by the user directly to the volunteer driver on site. The cost is determined by the board of directors according to established benchmarks.
• The user may be accompanied.
• The volunteer stays with the user and accompanies them as much as possible throughout their appointment while respecting the COVID-19 guidelines of the visited establishment(s).
• Eligible individuals who receive financial support from organizations such as: Ministère du travail, Emplois et Solidarité, SAAQ, CSST, must pay their travel expenses directly to the volunteer at the time of travel. The volunteer will give them a receipt with which they can be reimbursed by the organization that supports them financially. Exception: individuals under public curatorship who are invoiced to the Curatelle at the end of each month.

THIS SERVICE IS CURRENTLY UNAVAILABLE

Info: 450-432-3200 Ext 233

E-mail: [email protected]

DESCRIPTION

The purpose of the community dinner is to curb isolation. It is a meeting activity in a friendly atmosphere that can contribute to the psychological well-being of participants.

ELIGIBILITY

• Anyone aged 60+.
• Anyone under the age of 60 living alone with little social contact.
• The person must reside in RCM Rivière-du-Nord or Mirabel’s Sector North (Saint- Augustin, Saint-Janvier, Saint-Canut, Saint-Scholastique, Mirabel-en-haut, Saint-Antoine)

PROCEDURE

• All requests must be sent to the Centre d’Action Bénévole Saint-Jérôme.
• The request will be handled by a designated centre employee.
• Registration and reservations must be forwarded to the person responsible for the service at least one week in advance whenever possible.
• Dinners are held on Fridays every two weeks in the community hall of the centre, from 12:00 to 15:00. Users can arrive on site starting from 10:45.
• Fun activities are offered as well as lectures on topics relevant to seniors.
• The financial contribution paid by the user to the centre shall be determined by the board of directors according to established benchmarks.
• Transportation is available through Alfred taxi or volunteers from the centre depending on their availability. A contribution is requested for transportation. Parking is available at the centre and in the surrounding streets.
• Spouses are welcome.
• Volunteers must beforehand go through the police screening process.

Info: 450-432-3200 Ext 236

E-mail: [email protected]

DESCRIPTION

A free service that offers valuable assistance to people by providing a qualified volunteer to help them fill out forms, file documents and understand certain government documents.

This service is offered in the Centre’s offices and at home.

ELIGIBILITY

• The person must reside in the La-Rivière du Nord RCM (Saint-Jérôme, Sainte-Sophie, Prévost, Saint-Colomban, Saint-Hippolyte) or in the Mirabel Nord RCM (Saint-Janvier, Saint-Canut, Domaine-Vert Nord and Sud).

PROCEDURE

At the Centre’s offices

• This service is by appointment only.
• Appointments are scheduled according to volunteer availability.
• Any member of the community can benefit from this service.
• Beneficiaries must bring all the necessary forms and information for the service to be offered.

At home

• Anyone over the age of 60 with reduced mobility or loss of autonomy can obtain paperwork assistance at home.
• The service includes filing and budgetary information help.
• Online grocery assistance is also available.

Meals on Wheels is a home delivery service offering nutritious, balanced, attractive and tasty meals. A menu is distributed so that the person can make an informed choice. The goal is to encourage the senior or person with an illness to eat well and thus prevent malnutrition. This volunteer service offers the opportunity for a brief visit, which will help relieve some of the isolation these clients may feel while also ensuring their good health. REASONS : Food assistance, support for family caregivers, cancer patients, home support. TERRITORY : An agreement has been reached with the City of Mirabel. Our Meals on Wheels services will serve the entire Mirabel North and South regions. A nice advertisement was created to raise awareness in the large territory of the MRC.

Info: 450-432-3200 Ext. 229

E-mail: [email protected]

SEE THE MENU

DESCRIPTION

Through the distribution of hot and nutritious meals, Meals on Wheels wants to improve quality of life and is aimed at a clientele with permanent or temporary loss of autonomy. This service contributes to home support and helps relieve some of the isolation these clients may experience by having a volunteer visit them during meal delivery.

ELIGIBILITY CRITERIA

• Any person aged 60+.
• Any person under the age of 60 referred by an MSSS intervener experiencing a temporary or permanent loss of autonomy, with a chronic illness or in recovery.
• The person must live in RCM Rivière-du-Nord (Saint-Jérôme, Sainte-Sophie, Prévost, Saint-Colomban, Saint-Hippolyte) or the North sector of Mirabel (Saint-Janvier, Saint-Canut, Domaine vert Nord et Sud).

PROCEDURE

• All requests must be sent to the office of the Centre d’Action Bénévole Saint-Jérôme.
• The request will be handled by a designated employee of the centre. Please allow a minimum of 2 weeks before being on the delivery list.
• Registrations and orders must be sent to the person in charge of the service by completing the monthly menu or by phoning in.
• Meals are delivered on Tuesdays and Thursdays.
• What is included: soup, main meal, dessert, taxes and delivery.
• Payment is made on the 1st Thursday of each month by cheque, interac transfer or cash. 2 or more weeks in late payment may result in termination of service.
• The financial contribution paid by clients is determined by the Board of Directors.
• A minimum of 3 meals is recommended.
• The service is closed in winter for 2 weeks during the holiday season and during the summer vacation.
• Volunteers must go through the police screening process before they can begin.

SécuriCAB

Registration Form (in French only)

Info: 450 432-3200 Ext. 231

Email: [email protected]

DESCRIPTION

SécuriCAB has been developed for all Quebec seniors wishing to benefit from this service aimed at handling emergencies and affording users, their loved ones and their caregivers greater security and peace of mind.

ELIGIBILITY

• Any person aged 60+ living alone or experiencing loss of autonomy.
• Any person under 60 years of age referred by an MSSS intervener, experiencing temporary or permanent loss of autonomy, having a chronic illness or being in recovery.
• The person must live in RCM Rivière-du-Nord (Saint-Jérôme, Sainte-Sophie, Prévost, Saint-Colomban, Saint-Hippolyte) or the North sector of Mirabel (Saint-Janvier, Saint-Canut, Domaine vert Nord et Sud).

PROCEDURE

• All requests must be sent to the Centre d’Action Bénévole Saint-Jérôme.
• The request will be handled by a designated employee of the centre.
• The registration must be sent to the person in charge of the service at least 3 days in advance.
• Monitoring calls are available between 8:00 a.m. and 2:30 p.m. Monday to Friday.
• Medication checkup calls are available 24/7.

For checkup calls:

• The service will contact the subscriber on a daily basis and at the chosen time, using a computer that will send a precise and personalized message. Answering the phone will indicate that the subscriber is able to dial 9-1-1 if they require assistance.
• If there is no response, the automated system will call back shortly. If no one answers, an alert procedure will be initiated and steps will be taken to have someone (a family member, friend, neighbor, police officer, or volunteer) go to the subscriber’s home to check up on them.
• The subscriber must notify the person responsible for the service of any absence in order to avoid triggering the alert process.
• No alert will be triggered for medication checkups when the subscriber does not answer the call.
• Note that the monitoring calls service is unavailable during the 2-week winter break period.

Info: 450-432-3200 Ext 228

E-mail: [email protected]

DESCRIPTION

Free service offered to seniors aged 60+ or those with reduced autonomy who need to effect minor repairs in their home.

The main objective of this service is to improve the environment and safety of seniors at home.

** Volunteers must undergo a criminal background check by CABSJ with the appropriate authorities before visiting a home.

ELIGIBILITY

• Any person aged 60+ living alone or experiencing loss of autonomy.
• Any person under the age of 60 referred by an MSSS intervener experiencing a temporary or permanent loss of autonomy, with a chronic illness or in recovery.
• The person must live in RCM Rivière-du-Nord (Saint-Jérôme, Sainte-Sophie, Prévost, Saint-Colomban, Saint-Hippolyte) or the North sector of Mirabel (Saint-Janvier, Saint-Canut, Domaine-Vert Nord et Sud)

PROCEDURE

• The request must be sent to the office of the Centre d’Action Bénévole Saint-Jérôme.
• A telephone response will be sent within 48 hours of receiving the request.
  • The time required to complete the work will be assessed following the confirmation phone call.
  • We do not perform any work involving a professional service.
  • The beneficiary must ensure that he or she has the material on hand before the volunteer arrives.

Examples of minor work that can be carried out:

1. Adjustments and minor repairs

• Door adjustment and alignment
• Repairing handles and hardware
• Lubrication of windows for smooth opereation
• Solidification of stair railings

2. Installations and minor assembly

• Shelf assembly and installation, ergonomic accessories, curtains and frames
• Safe assembly and securing of lighting equipment

3. Minor plumbing repairs and adjustments

4. Moving assistance

• Preparing and packing boxes
• Unpacking and organizing items after a move

EXLUDED:

1. Seasonal and outdoor services

• Snow removal
• Yard maintenance and gardening

2. Major maintenance and renovation

• General housekeeping
• Interior or exterior painting

3. Moving furniture and heavy items

Info: 450-432-3200 Ext. 233 / Ext. 228

Email: [email protected] / [email protected]

DESCRIPTION

In order to curb loneliness and promote psychological well-being, the Courtesy Visit service is offered to single seniors or couples living at home. Usually, visits are made on a regular basis following an agreement between the volunteer and the client. An employee of the centre will provide follow-up and support.

ELIGIBILITY

• Any person aged 60+ living alone or experiencing loss of autonomy.
• Any person under the age of 60 referred by an MSSS intervener experiencing a temporary or permanent loss of autonomy, with a chronic illness or in recovery.
• The person must live in RCM Rivière-du-Nord (Saint-Jérôme, Sainte-Sophie, Prévost, Saint-Colomban, Saint-Hippolyte) or the North sector of Mirabel (Saint-Janvier, Saint-Canut, Domaine vert Nord et Sud)

PROCEDURE

• All requests must be sent to the Centre d’Action Bénévole Saint-Jérôme.
• The request will be handled by a designated employee of the centre.
• The service is offered according to the availability of volunteers. Waiting times may apply.
• An in-home evaluation by a centre worker will be performed for all requests.
• Visits by our volunteers are made once a week for an hour or two.
• Calls from a volunteer can be made twice a week.
• Volunteers in this service receive training before beginning work with clients.
• Volunteers must go through the police screening process before they can begin.
• The person in charge of the service ensures regular follow-up with volunteers and clients.
• This service is free of charge.

Info: 450-432-3200 Ext. 233 / Ext. 228

Email: [email protected] / [email protected]

This service is offered by Centre volunteers to provide a listening ear for seniors who are ill or living alone.

These calls are of great importance. They are comforting for the person experiencing anxiety and loneliness.

ELIGIBILITY

• Any person aged 60+ living alone or experiencing loss of autonomy.
• Any person under the age of 60 referred by an MSSS intervener experiencing temporary or permanent loss of autonomy, with a chronic illness or in recovery.
• The person must live in RCM Rivière-du-Nord (Saint-Jérôme, Sainte-Sophie, Prévost, Saint-Colomban, Saint-Hippolyte) or the North sector of Mirabel (Saint-Janvier, Saint-Canut, Domaine vert Nord et Sud)

PROCEDURE

• All requests must be sent to the Centre d’Action Bénévole Saint-Jérôme.
• The request will be handled by a designated employee of the centre.
• The service is offered according to the availability of volunteers. Waiting times may apply.
• An in-home evaluation by a volunteer centre worker will be performed for all requests.
• Visits by our volunteers are made once a week and last between one and two hours.
• Calls from a volunteer can be made twice a week.
• Volunteers from this service receive training beforehand.
• Volunteers must go through the police screening process.
• The person in charge of the service ensures regular follow-up with volunteers and clients.
• This service is free of charge.

Info: 450-432-3200 Ext. 232 or Ext. 224

Email: [email protected] or [email protected]

DESCRIPTION

This intervention service for seniors is offered thanks to the financial support of the Secrétariat aux aînés du Gouvernement du Québec. The community worker acts as an intermediary between seniors and the relevant community resources. It is intended to provide personalized short-term support to curb loneliness and help seniors maintain their autonomy.

ELIGIBILITY

• Anyone aged 50+ who needs support, information or companionship.
• The person must live in RCM Rivière-du-Nord (Saint-Jérôme, Sainte-Sophie, Prévost, Saint-Colomban, Saint-Hippolyte) or the northern sector of Mirabel (Saint-Janvier, Saint-Canut, Domaine vert Nord et Sud)

PROCEDURE

• The community worker carries out actions that allow them to meet people in their living environment through direct gestures: through home visits and interactions with various community actors who can act as sentinels.
• They work to identify seniors in vulnerable situations or at risk of becoming vulnerable in collaboration with other community stakeholders.
• They identify and explain the resources available to seniors, as well as the services and activities likely to meet their needs.
• They direct and accompany seniors towards these resources, services or activities.
• They listen to seniors and offer support according to their needs.
• Interventions are adapted according to the situations seniors experience by respecting their rhythm and helping them regain confidence in their abilities.
• The community worker uses a preventive approach to identify and prevent problems of isolation, abuse, violence or neglect of seniors.
• He or she collaborates with the entire social and personal network of seniors (family, caregivers, friends, immediate entourage) in order to better respond to identified needs.
• They develop a network and maintain collaboration with other key players in the community to ensure the complementarity of interventions and services.
• They keep a detailed logbook of interventions and keep records and statistics up to date.
• This service is free and confidential.
• The time required to take care of a case is based on availability.

Info: 450-432-3200 Ext. 226

Courriel: [email protected]

DESCRIPTION

This service offered by volunteers from the Centre d’Action Bénévole in connection with the Income Tax Assistance Program of the Canada Revenue Agency and Revenu Québec help eligible people complete their federal and provincial income tax reports.

INCOME TAX ASSISTANCE SERVICE – VOLUNTEER PROGRAM
Every 1st Tuesday of the month

• You must make an appointment. Leave a detailed message at 450-432-3200 ext. 226

ELIGIBILITY

• Single person: income not exceeding $35,000
• Couple: income not exceeding $45,000 plus an additional $2,500 for each dependant.
• Family: income not exceeding $45,000 plus an additional $2,500 for each dependant.

You are not eligible if during the year:

• You have declared bankruptcy (not discharged)
• Your investment income exceeds $2,000, or you have capital gains or dividends.
• You are self-employed with business expenses
• Note that we cannot file a deceased person’s tax report

Info: 450-432-3200 Ext. 233

Email: [email protected]

THE JOY OF READING TO KIDS WITH SENIOR VOLUNTEERS

CENTRE D’ACTION BÉNÉVOLE SAINT-JÉRÔME : LOCAL BRANCH

‘‘Read and encourage reading’’ is a Quebec-wide program. During the school year, senior volunteer readers visit schools to read stories to children. Each volunteer reader has his or her own group of children.

It is an approach based on the pleasure of reading and the joys of inter-generational sharing.

Read and encourage reading HAS TWO OBJECTIVES:

• To stimulate the pleasure of reading and the enjoyment of books in children.
• To encourage the creation of bonds between generations.

Without the contribution of the City of Saint-Jérôme library, such a project would not be possible.